Jenkins Joins IROCK As Technical Support And Service Specialist
IROCK Crushers, a leading manufacturer of mobile and portable crushing plants, screening plants, and conveying equipment, is pleased to announce the appointment of Joe (JJ) Jenkins, who joins IROCK as Technical Support & Service Specialist.
Jenkins comes to IROCK with an impressive background in mobile crushing and screening service and support. For the better part of the last decade, he has worked with both dealers and manufacturers, gaining extensive knowledge and experience concerning the problem-solving nature of crushing and screening. Most recently, Jenkins held the position of Field Service Manager, North America at Terex Finlay, where he merged his leadership and collaboration skills with technical expertise to provide support and training to dealers and end-users.
In his new role as IROCK’s Technical Support & Service Specialist, Jenkins will focus on delivering responsive product and support solutions to our dealers and end-users. Additionally, as a key link between the IROCK team, dealers, and end-users, he will also be responsible for contributing input regarding improvements to existing IROCK products.
“The Product Support Department is crucial to our success, our dealers’ success, and our end-users’ success. By bringing on the most qualified and experienced people, we continue our promise of premium service and support and we also guarantee the ongoing evolution of the current IROCK product line. I could not be more excited about JJ coming on board. He has an impressive history with this industry and he is a great fit for the IROCK team,” states Howard Malhado, Technical Support & Service Manager.
In conjunction with Jenkins’ hire, Malhado has also been promoted from to Technical Support & Service Manager. These exciting changes to IROCK’s team reflect its continued dedication to growing and strengthening the Product Support Department as well as its continued commitment to improving IROCK’s product line. Moving forward, our team is equipped with the expertise and experience to deliver premium products and services, now more than ever.
To reach JJ, please call 216-319-3590 or email him at firstname.lastname@example.org. For more information about IROCK Crushers, email email@example.com or visit www.irockcrushers.com.